Hotel Waterloo Singapore - Handwritten Collection – A Favorite for Families in Singapore

Hotel Waterloo Singapore - Handwritten Collection operates 502 rooms with a voice-controlled Aiello Voice Assistant (AVA) that manages curtains, lights, air conditioning, and answers travel queries. Guests check in via self-service kiosks at the lobby and receive keycards without staff handover, a process designed for contactless efficiency. The hotel also offers connecting rooms for families and deploys a service robot to deliver amenities directly to guest rooms.

The on-site restaurant serves Singaporean, Steakhouse, Asian, and international cuisines, with a breakfast buffet that includes continental, American, Asian, and local specialities, plus an omelette station. A bar on the ground floor offers drinks in a small lobby setting, while the evening restaurant closure is supplemented by nearby eateries across the street. Breakfast options change daily to provide variety across multi-night stays.

An outdoor swimming pool with sun loungers is open year-round on level 2, with pool towels provided at the entrance. A fitness centre equipped with Precor machines is available for guests, though it closes at 9pm. The pool area is visible from the restaurant, and both require key card access for entry.

Hotel Waterloo sits 0.3 km from Bencoolen MRT station and within 1 km of both Bras Basah and Bugis MRT stations, offering direct connections to the city centre. The hotel is a short walk from the Singapore Art Museum, Raffles City, Bugis Junction, and the Bras Basah-Bugis arts and heritage district. Seletar Airport is 15 km away, and the hotel provides an electric vehicle charging station for guests arriving by car.

The hotel offers a 24-hour front desk, concierge service, and express check-in/check-out for business travellers. Meeting and banquet facilities are available, and the hotel provides luggage storage and private check-in/check-out options. Dry cleaning, laundry, and daily housekeeping are included, along with safety deposit boxes and CCTV in common areas.

Technology: Self check-in kiosks & in-room Aiello Voice Assistant

Location: 0.3 km from Bencoolen MRT, walkable to Bugis & Little India

Rooms: 502 rooms with connecting options & service robots

Dining: Singaporean, Steakhouse, Asian cuisines with daily-changing breakfast buffet

Leisure: Year-round outdoor pool & Precor fitness centre

Business: 24-hour front desk, meeting facilities, EV charging station